Water Quality

Service Line Inventories

The South Jordan City Water Division is dedicated to providing safe, clean drinking water. The Water Division takes over 100 water samples a month, checking to make sure the levels for chlorine and disinfectant bi-products are safe. They also look for dangerous bacteria and viruses, and monitor other natural contaminants. A third-party lab analyzes the samples, and results are reported to the State.

South Jordan City has completed an initial lead service line inventory. This inventory includes information on the service line material that connects water mains to buildings/houses. 

Results

Lead and Copper samples are collected every 3 Years. 30 lead and copper samples were collected during 2023. Sampling results can be obtained by calling 801-253-5203 ext. 5037 or emailing ckunzler@sjc.utah.gov.

Health Notice

Lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. South Jordan City is responsible for providing high-quality drinking water and removing lead pipes but cannot control the variety of materials used in plumbing components in your home. You share the responsibility for protecting yourself and your family from the lead in your home plumbing. You can take responsibility by identifying and removing lead materials within your home plumbing and taking steps to reduce your family’s risk. Before drinking tap water, flush your pipes for several minutes by running your tap, taking a shower, doing laundry, or a load of dishes. You can also use a filter certified by an American National Standards Institute accredited certifier to reduce lead in drinking water. If you are concerned about lead in your water and wish to have your water tested, contact South Jordan City at 801-253-5203. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available at http://www.epa.gov/safewater/lead.

View the copper and lead service line inventory.
View the lead and copper map.

The Fifth Unregulated Contaminant Monitoring Rule (UCMR 5) is a program by the U.S. Environmental Protection Agency (EPA) aimed at enhancing the safety of drinking water. Between 2023 and 2025, it requires certain public water systems to test for 30 chemical contaminants, including 29 per- and polyfluoroalkyl substances (PFAS) and lithium. These substances are not currently regulated but may pose health risks. The data collected will help the EPA determine if these contaminants should be regulated in the future to protect public health. This monitoring ensures that communities have access to clean and safe drinking water.

South Jordan's Results

Annual Drinking Water Reports

The Safe Drinking Water Act of 1996 requires all water suppliers to provide important information about the water quality to their customers on an annual basis.

View the 2024 Water Quality Report.

View previous annual drinking water reports in the Archive Center.

What to Do if You Believe You're Having a Water Quality Problem

If you believe you are having a water quality problem please contact the Water Division immediately at 801-446-4357 (HELP) during office hours or at 801-840-4000 after hours. The Water Division will investigate any water quality issue for free.

Commonly reported issues have included:

  • Odor and Taste - This can be caused by a number of different factors, including algae growth in the mountain reservoirs in the late summer, stagnant water during the winter, chlorine levels, etc. Although some of these issues just make the water taste different, always contact the Water Division if you notice a problem.
  • Cloudy or Milky Water - This is most often caused by air in the water lines. Fill a glass of water and if it is air it will become clear after 10 to 15 minutes. If the water remains cloudy or if there is a smell with the cloudiness contact the Water Division immediately.
  • Discolored Water (Pink, Reddish-Brown, or Muddy) - This can be caused by natural sediments in the plumbing lines, bacteria growth, dirt from a water leak repair, water softener malfunctions or sediments from your water heater. The Water Division will help investigate the cause for free.